Knowledgebase | Your Account

Your account
How can I retrieve my login credentials or reset password?
In case you forget your password or want to reset your password, you can use the 'Forget Password' link on the login page. You will then be asked to enter your email ID. Once you do that, an email will be sent to you with the password reset link. If ...
What all information can I get in my account?
My Account provides lots of information regarding your account and transaction details. It is available on the top right side when you click on your name or visit http://www.printstop.co.in/user_account.php. These are the tabs available in “My ...
How to place an order without creating an account?
Yes, absolutely. You can checkout as a guest user at the time of making a payment. A guest user will not be able to redeem our offers and coupons at any time. If you wish to convert your guest account to a registered user account, reach out to our ...

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Can I get the tracking number of my order?
Yes, you will be updated about the tracking details of your order once it is shipped out from our facility. Once your order has been shipped, you can easily view the order shipping status using the link https://printstop.clickpost.in
How to cancel my order ?
We can definitely help you with cancelling the order and offer a full refund if the order is not into the production. Please call our customer service team team at +91 99209 05050 or drop an email at support@printstop.co.in and we will help you with ...
How do I check the preview of my design before placing an order?
For a lot of our products like visiting cards, pens, ID cards, etc., once you upload the artwork online, you will be able to see to the preview on the webpage itself. For other products like brochure, tshirts, mugs etc., you will be unable to see ...
How do I get the status of my order?
We believe in keeping our customers updated about their orders. The status of all your orders are available in the “My Order History” tab in “My Accounts”. You will also receive SMS and email notifications on the status updates on your registered ...
What do I do if I have an artwork but want to make changes in it?
Changes can be made in your artwork if it is in an editable format file. We will do the necessary changes in the artwork to meet your requirement.

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