Your designs
Do you provide design services as well?
Yes, we do provide design services. We have a design division named Pehchaan Studio to help our customers with designs for various print products. To know more about the services, portfolio and charges, please visit ...
Do you have custom design services?
Yes, we do. Our Design Studio, Pehchaan will help you get the right design as per the design brief you submit while placing a design order. You can fill the inquiry form here or reach out to our team at design@pehchaan.co.in or +91 22 4270 5029 / ...
What is a low resolution artwork?
What it means: Any photo or file with lower than ideal resolution. Ideally, images/files for printing should be 300 dpi (dots per inch). PrintStop will not proceed with printing of any image/file below 300 dpi as this is the point where low ...
How to check the resolution of file?
The resolution for any artwork should be above 300 dpi (dots per inches). It is a standard requirement used accross industry. To understand if your file is of a good resolution or not, refer to this detailed article here. Why is the resolution ...
In what format can we upload artworks?
You can upload artworks in PDF, CDR, AI or PSD formats to get the quality print output. Avoid uploading low resolution PNG, PDF or JPEG files to print. Read more about low resolution artwork here.
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Can I get the tracking number of my order?
Yes, you will be updated about the tracking details of your order once it is shipped out from our facility. Once your order has been shipped, you can easily view the order shipping status using the link https://printstop.clickpost.in
How to cancel my order ?
We can definitely help you with cancelling the order and offer a full refund if the order is not into the production. Please call our customer service team team at +91 99209 05050 or drop an email at support@printstop.co.in and we will help you with ...
How do I check the preview of my design before placing an order?
For a lot of our products like visiting cards, pens, ID cards, etc., once you upload the artwork online, you will be able to see to the preview on the webpage itself. For other products like brochure, tshirts, mugs etc., you will be unable to see ...
How do I get the status of my order?
We believe in keeping our customers updated about their orders. The status of all your orders are available in the “My Order History” tab in “My Accounts”. You will also receive SMS and email notifications on the status updates on your registered ...
What do I do if I have an artwork but want to make changes in it?
Changes can be made in your artwork if it is in an editable format file. We will do the necessary changes in the artwork to meet your requirement.