Your orders
Is there any timeline to send a complaint related to Product issues after delivery?
Yes, we accept any Product related issue within 07 days of timeline from the date of delivery. And our support desk resolve it based on the nature of issue and after understanding the issue further we would decide to refund or reprint the order for ...
Can I get the tracking number of my order?
Yes, you will be updated about the tracking details of your order once it is shipped out from our facility. Below are the tracking URL of our respective courier partners 1. Bluedart: https://www.bluedart.com/home 2. ...
I am trying to place order through your ready-to-use designs but my company name / LOGO doesn't fit in completely, what to do next ?
Do not worry. Just place the order and share the changes with our customer support team. You can drop an email at support@printstop.co.in with your order id. Our team will look after it.
What do I do if I have an artwork but want to make changes in it?
Changes can be made in your artwork if it is in an editable format file. We will do the necessary changes in the artwork to meet your requirement.
What if my artwork has an issue?
If the artwork uploaded has any issue you will receive a call or an email from our Support team. Also, your order status will change to “On Hold” along with a comment with the reason for the order to be on hold. As soon as the issue is resolved we ...
How do I get the status of my order?
We believe in keeping our customers updated about their orders. The status of all your orders are available in the “My Order History” tab in “My Accounts”. You will also receive SMS and email notifications on the status updates on your registered ...
How to cancel my order ?
We can definitely help you with cancelling the order and offer a full refund if the order is not into the production. Please call our customer service team team at +91 99209 05050 or drop an email at support@printstop.co.in and we will help you with ...
How do I check the preview of my design before placing an order?
For a lot of our products like visiting cards, pens, ID cards, etc., once you upload the artwork online, you will be able to see to the preview on the webpage itself. For other products like brochure, tshirts, mugs etc., you will be unable to see ...
My order is ON HOLD, what do I do next ?
Do not worry! Your order can be on hold for multiple reasons like low resolution artwork, size mismatch, font error etc. You would have received an email regarding your order on hold status with a detailed reason to make it right. Send us the ...
How to track my order ?
Tracking your order is quite simple. The status of all your orders are available in the “My Order History” tab in “My Accounts”. You can track your order directly from here. You will also receive SMS and Email notifications about the status updates ...
What if the product I want to order is not available on your website?
The products listed on our website are the standard print products required by any business entity. We do fulfill a lot of custom print requirements as well. You fill the Contact Us form and our customer service team member will get back to you. You ...
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Can I get the tracking number of my order?
Yes, you will be updated about the tracking details of your order once it is shipped out from our facility. Below are the tracking URL of our respective courier partners 1. Bluedart: https://www.bluedart.com/home 2. ...
How to cancel my order ?
We can definitely help you with cancelling the order and offer a full refund if the order is not into the production. Please call our customer service team team at +91 99209 05050 or drop an email at support@printstop.co.in and we will help you with ...
How do I check the preview of my design before placing an order?
For a lot of our products like visiting cards, pens, ID cards, etc., once you upload the artwork online, you will be able to see to the preview on the webpage itself. For other products like brochure, tshirts, mugs etc., you will be unable to see ...
What do I do if I have an artwork but want to make changes in it?
Changes can be made in your artwork if it is in an editable format file. We will do the necessary changes in the artwork to meet your requirement.
How many days it takes to deliver ABC products to XYZ pincode?
Every product has a different production timeline. You can check that in the product description. The delivery timeline depends on the location zip code and shipping mode you opt for, like by air, surface, or road delivery. Depending on your ...